Retail Customer Service

How to make a great first impression with your walk in customer with these three fresh and revolutionary ideas? I used to train my sales force on the floor constantly and request them to use these techniques to make an impact and not worry about closing sales. What I found out was that a genuine […]

Retail @Demonetisation

The demonetization drive has completely changed the dynamics of shopping customer behavior in India over the last 3 weeks. Small and common businesses like the roadside tea wallah’s & grocery shops whom we used to take for granted have become a luxury overnight making us realize the impact of these developments in our lives. As […]