What each trainer needs to do to ensure implementation of learning on the Job?

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society for the indefinite future.”- Brian Tracy On an average in each training session a total of around 200 man hours are spent learning […]

Customer Experience Engineering

Over the past few years, I have conducted a survey of customers to understand their likelihood to return to a retailer based on the “experience” they had shopping there. I would stand outside a retail store and talk to customers as they left or I would post on an online survey or even sent surveys […]

Paytm Mall Campus Icon Programme receives over 20,000 entries

New Delhi: Paytm Mall, owned by Paytm e-commerce Pvt. Ltd. launched an industry-focused learning programme Campus Iconwhich will mentor students on critical real-world techniques related to product, marketing, design among others via seminars.This has received over 20,000 responses. The programme has attracted students from 4000 colleges, with more than 75 percent of all applications coming from colleges in […]

3 Behaviors That Drive Successful Salespeople

Most people consider selling to be an art rather than a science: some people have it and some people don’t. But this leaves a lot of uncertainty in what is often a company’s most profitable department, and it makes managing a high-functioning sales force notoriously difficult. The prevailing thinking is that the amount of time […]

How to be a great retail manager

Having a retail manager job is something to be really proud of. But amongst your dancing and celebrations, part of you still might be nervous about your new management job. How do you be a good manager without appearing to be an embarrassing try-hard with the assertiveness of a doormat or an unapproachable dragon with the temper of an angry […]

Be an Effective Retail Manager

How do retail managers learn to be effective? Unlike managers in some other industries, comparatively few retail managers have degrees in management. Nevertheless, they face a variety of challenges in a fast-paced, competitive environment. Key Challenges for Retail Managers A retail manager’s goal is to maximize productivity. This is tough. Store staffs likely include inexperienced, […]

The shape of things

Fitting plays a crucial role in the fashion design process. Customers procure garments with proper fit or even pursue the perfect fit, though the fashion trend changes with time. Designers or tailors have used mannequins for garment-fitting in search of the perfect fit for centuries. Today, they are still essential for garment-making, although each mannequin […]


If you own or manage a growing retail business, you probably wear many hats. You may be the person responsible for ordering inventory, hiring new employees, balancing the books, and processing payroll. So adding retail staff training to that mix may seem like overkill. However, nothing could be further from the truth. Properly trained staff leads […]

10 ways to advance your career in retail

Do you work in the retail industry but wish you were moving up your career ladder a little faster? The first piece of good news we have for you is that we recently updated the Retail Dive job board, and it now has an updated redesign to showcase openings at companies including Amazon.com, eBay, Banana Republic and […]

Indian Retailers Innovate to Engage In-store Shoppers

The retail industry is where change is the new constant. Globally, the retail sector has been undergoing a revolution of sorts – driven not only by fast-changing consumer preferences and behaviour but also advances in technology. Foreign and domestic retailers operating in India too have started taking steps to deliver the next unique ‘experience’ to […]