Retailers run Prime Day ‘me too’ sales

Dive Brief: Several retailers — including Newegg, eBay, Toys R Us and the 1-800-Flowers family — have prepped exclusive discounts and perks for, on or around Prime Day. Macy’s is touting a summertime “Black Friday” sale, J.C. Penney is reprising “Penney Palooza,” and Kohl’s and Best Buy are also offering competing deals. For eBay, that includes […]

10 ways to advance your career in retail

Do you work in the retail industry but wish you were moving up your career ladder a little faster? The first piece of good news we have for you is that we recently updated the Retail Dive job board, and it now has an updated redesign to showcase openings at companies including Amazon.com, eBay, Banana Republic and […]

Digital transactions slowing down after initial demonetization rush

Debit card usage more than doubled to 400 mn-plus transactions at the height of the cash crunch in December from 140 mn in October. The number fell to 250 mn in February. The growth in cashless transactions, doubling in the aftermath of demonetisation, seems to have hit a new normal of 27 per cent in […]

Indian Retailers Innovate to Engage In-store Shoppers

The retail industry is where change is the new constant. Globally, the retail sector has been undergoing a revolution of sorts – driven not only by fast-changing consumer preferences and behaviour but also advances in technology. Foreign and domestic retailers operating in India too have started taking steps to deliver the next unique ‘experience’ to […]

Paytm Mall launches learning programme for college students

BENGALURU: Paytm Mall, owned by Paytm Ecommerce, has launched Campus Icon, a nationwide programme to offer industry-focused learning to college students. As a part of this six-week programme, student participants will be assigned variety of tasks that would enhance their skills. The initiative will see Paytm Mall reaching out to over 10,000 students reaching out to over 10,000 students […]

Emotionally Intelligent People Have 2 Important Skills That Others Don’t

How do I increase my emotional intelligence (EQ)? originally appeared on Quora – the place to gain and share knowledge, empowering people to learn from others and better understand the world.   Learning to use emotional intelligence is like learning to walk. When you have never done it before, there’s a lot of stumbling, but once you get it […]

7 Examples For Setting Professional Development Goals At Work

We shared with you why goals are important and will keep productivity levels up at work. But setting goals shouldn’t stop with just things to accomplish on a weekly, monthly or quarterly basis. You should be setting goals that revolve around your development in the workplace, allowing you to progress in your professional life. Great goal setting […]

Learning the Leadership Lessons of Retail

Tis the season to shop: As we endured Gray Thursday, Black Friday, and Cyber Monday a few weeks ago, I reflected on some of the enduring lessons from the early years of my career in retail that I have carried forward into my study of leadership. I worked under Bloomingdale’s legendary CEO Marvin Traub as well as […]

How to Deliver Great Customer Service

A widely quoted statistic gets to the heart of the value proposition behind customer service: The cost of acquiring a new customer is five times that of retaining an existing one. For businesses that succeed by forming a bond with the customer, the disparity is surely even greater. Good customer service is essentially a variation […]

How to handle rejection in sales – 3 great ideas to overcome rejection

Sales is a profession where one has to go through countless rejections and if one is not careful it is possible that he or she may lose confidence, be low in self-esteem and may feel depressed. I have personally gone through all these phases in my career as a sales professional. It takes time, experience […]